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Payment

Payment via PayPal. Payment for the order for individuals and legal entities.

If Paypal is working in your country, you can pay by card or make a payment on behalf of your organization through the PayPall payment system. Please note that for Russian customers, payment through the PayPall payment system is not available and is not displayed when placing an order.

Payment via YooMoney. Order payment for individuals.

You can pay by credit card or electronic money. Payment is made through the Yandex.Money payment system. To do this, during the ordering process, you must select the item "Yandex.Checkout" or request an invoice via e-mail 3dprint@studia3d.com.

Payment via ROBOKASSA. Payment for the order for individuals.

You can pay through the ROBOKASSA payment system. Robokassa supports a large number of payment methods in Russia. You can pay by cards of most Russian banks, mobile operators, partner sites.

FONDY. Payment for the order for individuals.

Visa, Mastercard, Mir, e-wallets Google Pay, Apple Pay, Masterpass and Visa Checkout. Acceptance of all popular payment methods in one service: with Visa, Mastercard and any bank, through electronic wallets Google Pay and Apple Pay, or in cash through a payment terminal.

Payment via NET PAY. Payment for the order for individuals.

The Net Pay payment service is being prepared for connection. Coming soon. It is possible to pay for the ordered product / service by credit card online immediately after creating the order - you will see the corresponding button on the order completion page. To pay by credit card, you will be redirected to the secure payment page of the processing company "Net Pay" LLC. The payment page meets the latest international security requirements for payment systems Visa, MasterCard, MIR. In the process of paying with a bank card, enter its number, expiration date, CVV code indicated on the back, as well as the name and surname of the owner and the contact information of the card holder. Make sure that you have entered the correct data, and then click on the "Pay" button. If your bank card supports 3D Secure technology, you will automatically be redirected to your bank's website, where you will be asked to enter a secret activation code that will be sent by SMS to your phone (specified when issuing your card). If the card details are entered correctly and there is enough money on the account, you will see a confirmation of the order payment. Then you will be prompted to return to the store page.

Payment via RBK Money. Payment for the order for individuals.

The RBK Money payment service is being prepared for connection. Coming soon. You can pay by credit card or electronic money. Payment is made through the RBK Money payment system. To do this, during the ordering process, you must select "RBK Money" or request an invoice via e-mail 3dprint@studia3d.com.

Payment via PayMaster. Оплата заказа для физических лиц.

You can pay through the PayMaster payment system. PayMaster allows online stores to accept payments through the "Fast Payments System" on the website, mobile application, messengers or social networks. The potential audience of the service is 100 million users of mobile banks in the Russian Federation.

Order payment for legal entities in Russia.

You can pay by bank transfer after placing your order. When placing an order through an automatic cost calculation system, an invoice without VAT is generated automatically and sent by e-mail. The order will be made and sent after the receipt of funds to our account. If for some reason you have not received an invoice for payment send a letter with a request to 3dprint@studia3d.com with the order number in the subject line. You can pay by invoice with or without VAT. If you need to receive an invoice including VAT, you must send a request to 3dprint@studia3d.com with the order number in the subject line.You can find out the company details on a separate page.

Working hours:

Monday- Friday: 8 am - 8 pm
Weekends: on preliminary demand

With us you can pay via:

 

 

 

Delivery

When placing an order, a list of the following types of delivery will be available to you:

1. Paid delivery by Studia3D.com. When choosing this type of delivery, we will select a courier service that will deliver the goods to you as quickly as possible. Now we are working with the following courier services: EMS Russian Post, CDEK, UPS, DHL. Upon receipt, you will not have to pay for anything. All that remains is to pick up the parcel from the courier, who will bring it to the address.

2. Delivery via Russian Post. When choosing this type of delivery, you pay for the order on the website excluding the cost of delivery. Your order is sent to the Russian Post. The goods will be delivered to the branch nearest to you. Upon receipt, you will need to pay the shipping cost. The cost of delivery is formed based on the cost of the dispatch and packaging itself.

3. In the case of buying a virtual product, after completing the payment for the order, you will be sent an e-mail with a link to download the file. You can always find links to purchased virtual goods in your personal account.

 
 

 

Delivery

Across Russia it is made by the delivery service CDEK and RUSSIAN POST. The calculation and registration of delivery takes place during the checkout process. International delivery is made by courier services DHL or UPS.

 

Warranty and Disputes

What is not covered by the warranty.

The warranty does not apply to custom products ordered through an automatic pricing and ordering system, unless provided for by an additional contract or agreement. Products sold through the automatic system comply with ISO.

Shop guarantee.

For all other items you have a two-week store warranty.

Manufacturer's warranty.

The manufacturer's warranty applies to branded goods. If a manufacturing defect is found in the purchased product, you can apply for warranty repair both to our store and directly to the manufacturer. In case of entering our store, we ourselves will make diagnostics, connect with the manufacturer and replace the goods in case of a defect.

Buyer's responsibility.

The purchase of virtual goods for the purpose of resale is prohibited. Studia3D is a registered trademark that maintains its own copyright.

 

News

28.12.2020  We have connected the PayMaster payment system for the Russian market segment.

13.11.2020 We have connected the ROBOKASSA payment system for the Russian market segment.

11.11.2020 We are increasing shipping costs. Unfortunately, we have to do this. Now the cost of delivery of orders in Russia will be 700 rubles. Self-pickup in St. Petersburg will be 400 rubles. Pickup from production in Moscow will remain free. Delivery in Europe will amount to 16.25 EURO. Shipping to the rest of the world will be $ 25.

09.11.2020 We return PayPall payment method. At the same time, the PayPall payment system will not work in Russia and will not be available to customers located in Russia.

01.11.2020 The details for payment have changed Excluding VAT. Updated data is available on the details page.

18.08.2020 Now you can pay for orders including VAT. This became possible due to the registration of the legal entity Additech LLC in Russia. How to request an invoice for payment with VAT, see the section "Order payment for legal entities in Russia".

31.07.2020 On July 31, 2020 PayPay stops working in Russia. In this regard, we are forced to disconnect this payment system from our store. Clients in Russia are our integral part. We are currently looking for a replacement for PayPall and will update the list of payment systems on our website shortly.

Mail for suggestions

developers@studia3d.com