Instructions and frequently asked questions.
First, you need to check out the instructions. As a rule, all the primary questions vanish at the stage of reading the instructions.
Frequency Asked Questions
Questions on the work of the platform:
How to pay and pick up my order?
You can pay the order using your bank card or a bank transfer to the company’s settlement account. We have both delivery and self-pickup. Know more.
When my order will be ready?
The order period according to the regulations is up to 3 weeks, but it usually takes 4-5 days. Upon the completion of the order, you’ll get an email with a notification.
How’s the price calculated?
The price of FDM 3D-printing is calculated based on 150 RUR/hour of 3D-printer operation + the price of the material used at market value. Slicer used: Cura 15.04. The price for other technologies is set based on the rate for specific materials per model unit volume. What parameters are included in the slider and the list of material manufacturers are given on aseparate page.
How to use Studia3D Viewer?
Video instructions for using the app are given on a separate page.
General questions on the technology:
I have no 3D model, where can I get it?
You can use online stores selling 3D models, download them on free resources or order a 3D model from us. Know more.
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